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FAQ

Do you offer prints or albums?

Yes! Your digital gallery will have a print store attached. The service provider I use, Pic-Time, partners with some of the best fine art printers in Australia to create high quality prints in a variety of different formats. Whether you’re after albums, single prints, wall hangings or more!

When will i receive my photos

I will always try to get your photos to you as quick as possible. You can expect your “sneak peaks” within 48 hours of your session, and full gallery within 4 weeks.

Do you provide raw/ uneditied photos?

No! The editing process is where the magic happens, and is a massive part of the service I provide. For commercial sessions, raws may be purchased for an additional fee

How do i receive my photos?

Your gallery will be delivered via PicTime. When your photos are ready, you will recieve a link via email to your private gallery. This service is incredibly user friendly and allows you to download the photos in web-sized resolution or full resolution, share the images to socials or order prints.

 

What if i need to cancel?

Your session fee is non refundable and goes towards all the nitty gritty behind the scenes admin required to bring your vision to life. In the event of cancellation, your service fee may be transferred to an alternate date within one year of the original booking.
 

How do i receive my photos?

Your gallery will be delivered via PicTime. When your photos are ready, you will recieve a link via email to your private gallery. This service is incredibly user friendly and allows you to download the photos in web-sized resolution or full resolution, share the images to socials or order prints.

What happens if the weather isn’t favorable?

A rainy or overcast day isn’t the end of the world when it comes to photography - in fact these moody moments are often my favorite conditions to work in! In the event of heavy rains, strong winds, extreme heat or other weather conditions that would make shooting unsafe or unfavorable, your session fee is transferable to another date of your choosing.

Can we bring pets to the session?

Absolutely! Furry family members are more than welcome at any of my sessions. Restrictions may apply to certain locations so please check in with me prior

What if my kids don't cooperate?

Wrangling kids (and husbands) can be a challenge at the best of times. I recommend bringing along snacks, games and drinks to make having a camera in your little ones faces as tolerable at possible. The most important thing to remember is this: my family photos are meant to be fun and natural. Don’t stress about messy clothes or perfectly posed smiles, let your kids have fun in a way that's authentic to them. Release the urge to control, sit back and let the chaos unfold

Can i pay in installments?

Your session fee secures your booking and must be paid up front to secure your date. The final payment is due 7 days prior to your session, but we do offer stripe for credit card payments and paypal for pay-in-4 transactions

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